Shipping

At Ucloveria, we strive to provide our customers with fast, reliable, and affordable shipping options. This Shipping Information page outlines our shipping policies, estimated delivery times, and shipping fees. If you have any questions or concerns about our shipping process, please feel free to contact us at support@ucloveria.com.

1. Shipping Destinations: Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the future.

2. Shipping Methods: We offer a variety of shipping methods to accommodate our customers' needs. These may include:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day

Please note that the available shipping methods and delivery times may vary depending on the destination and the size and weight of the order.

3. Shipping Fees: Shipping fees are calculated based on the size, weight, and destination of your order. You can view the estimated shipping fees for your order during the checkout process before you complete your purchase.

4. Order Processing Time: Orders are typically processed and shipped within 1-3 business days. Please note that processing times may be longer during peak periods, such as holidays and sales events.

5. Order Tracking: Once your order has been shipped, you will receive an email notification with your tracking number and a link to track the progress of your shipment. You can also view the status of your order by logging into your Ucloveria account and navigating to the "Order History" section.

6. Delivery Estimates: While we strive to deliver your order as quickly as possible, please be aware that delivery times are estimates and may be subject to delays due to factors beyond our control, such as carrier delays, weather, or other unforeseen circumstances.

7. Special Shipping Considerations: Some of our sofa furniture products may require special shipping arrangements, such as white glove delivery or freight shipping, due to their size and weight. These items will be clearly marked in their product descriptions, and additional shipping fees may apply. Our customer support team will contact you to arrange the delivery if your order includes one of these items.

8. Damaged or Lost Shipments: If your order is damaged during shipping or appears to be lost, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

9. Changes to This Page: We reserve the right to update or modify our Shipping Information at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of those changes.

10. Contact Us: If you have any questions or concerns about our shipping policies, please feel free to contact us at support@ucloveria.com.