You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Specification Information:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
This product was super easy to assemble! I was able to put it together myself. The holes for the legs and wheels were annoying to find but that’s all the installation issue I had.
Sofa also very comfortable, I slept in it like a baby! No back ache the next day. The only issues I have so far is the bedding portion keeps separating from the sofa.
After saying all that I still love this sofa
I am incredibly pleased with this purchase. We bought this sofa for its sleeper design, and the added storage under the chase for our mountain cabin. I am very happy with the overall look and feel of the sofa. The sofa is firm to sit on, which is exactly what we prefer. Having the storage area underneath that chase allows us to store bedding for easy access, and convenience.
It is super easy to pull the lower foot rest out to convert to a bed and super simple to put away.
There are metal hinges that interlock to hold the pieces together. Again this was super easy to lock together and everything remains nicely in place.
I have had sleep herself in the past and would never go back to a conventional sleeper sofa. This thing is truly a gem and worth every penny!
Love! How easy it was to assemble
Great quality
Color- exact as described
Design - I love that I can choose which side left or right I wanted to make the L shape: great for small spaces,
The couch is very firm; personally I like it
- the package comes in 3 separate boxes;
Which is good that way the items do not get damaged ; Bad in my case they all came in different times
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